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Four Questions You Have to Ask Every Garage Lift Company

Posted by on in Car Lift Products
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How can you find a safe and reliable garage lift that meets your needs? The obvious answer is to find a reputable company.

But a lot more goes into that process than a simple online search for the best price. That’s because whether you’re a car enthusiast or just looking to maximize space, garage lifts are long-term investments. A poor decision can cause you a great deal of regret in the future.

Ask a company these four questions before making a buying decision:

1. How Do You Sell Your Lifts?

Many automotive equipment companies only operate through their websites or even their service trucks. On top of this, they have buy-sell relationships with other manufacturers or third-party trading companies. They carry little inventory in terms of spare parts and lifts as a whole.

In other words, you can’t see a lift before you buy it. This is because they don’t have a showroom, inventory selection, parts on hand, on-site quality assurance practices, and engineers or skilled sales associates on staff with decades of experience.

Remember that garage lifts are long-term investments, so you must be confident that the company you choose to do business with is invested in this industry and will be there to support you down the road.

2. Do You Manufacture or Just Resell Garage Lifts?

Resellers typically sell lifts made offshore. This means you can’t track a lift’s fabrication, or hold the manufacturer responsible. Resellers don’t have any involvement in product design, manufacturing, quality, and safety testing. What’s more, replacement parts are often difficult to find or are not available in a timely manner.

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You should know who manufactured your lift, and if the facility is ISO 9001 certified or a member of various industry associations. Companies should also let you know how to hold them accountable for the products they sell, how fast you can get parts, and what happens if they close down or switch offshore suppliers.  

You also need to consider whether or not the lift company you choose carries liability insurance. How much is the policy and what does it cover?

3. What are the Warranties on Your Lifts?

How long will the garage lift company warranty their product?  Ask companies about warranties they offer on parts, structures, and cylinders. You’ll find that most companies only offer 1 year warranties. This is because offshore resellers don’t receive compensation from the manufacturer in the event of a failure.

Make sure to read the fine print. Most resellers do not warranty items such as guide blocks, cables, pulleys.

But given the long-term nature of this investment, shouldn’t you expect more?

Companies that have confidence in their products can offer better protection. Look for two-year warranties on parts, five-year warranties on the structure, and a life-time warranty on a lift’s cylinder.

4. How Do You Test Your Garage Lifts for Safety?

Most internet lift companies rely on their third party manufactures to conform to strict standards and in-house testing.  But, are they validating the quality of the products stated from their supplier? Ask companies how they ensure the safety of their products. Do they have engineers, carry insurance and do in-house quality and duty-cycle testing?

Don’t be wowed by products with CE certification. CE is a recognized safety standard in Europe, not North America.  But beware, there are two different CE “marks” used.

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One is legitimate. See for yourself what the other one is.

You should also ask if electronic equipment carries CSA and UL approval. This is important, since the CE mark is not accepted for electrical safety in North America.  It must bear the CSA logo and have UL201 for automotive shop equipment.

Don’t risk your vehicle – or worse, your health – by purchasing garage lifts that aren’t properly tested for safety.

Why The Lift SuperStore Stands Behind its Products

Like our customers, we’re confident in our products.

All Lift SuperStore products are CSA approved

With five locations across Canada and the United States, it’s easy to see our products and talk to an expert. We have more than 400 garage lifts on hand and a wide-range of replacement parts. Our in-house engineers make sure all these products are safe and reliable. They’re ready to go at a moment’s notice, giving you unparalleled service.

As we design and manufacture our own products, all of our pumps and motors meet CSA/UL safety guidelines. This lets us give you a two-year warranty on parts, a five-year warranty on structure, and a life-time warranty on a lift’s cylinder. Thanks to all of this, we’ll help you find the perfect lift.

>>Committed to excellence for 35 years, The Lift SuperStore makes buying garage lifts easy. Contact us today for the best products around.

Enjoy this post? You should check out:

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